Case Study: Improving Efficiency with Sidework
Improving The Efficiency of A High-Volume Beverage Concept
About the Partner: A rapidly-growing beverage brand known for its innovative, customizable drinks with over 130 locations across the western United States.
They’re using Sidework to dispense dirty soda, blended drinks, energy, and refreshers.
KEY RESULTS
+10%
Increased Throughput
4
Seconds Saved Per Drink
?
???
“It’s usually three or four months to fully get new people up to speed. This machine is reducing it to a single shift.”
- CORPORATE TRAINING TEAM MEMBER
THE CHALLENGE
The chain needed to increase throughput and reduce drive-thru service times while maintaining high levels of beverage customization.
KEY PROJECT DRIVERS
Need
Need
Need
WHY SIDEWORK
Sidework dispensers are uniquely suited for extremely high throughput, crafting most complex drinks in around 10 seconds.
Sidework is fully compatible with existing recipes, ingredients, and supply chains. This allows venues to continue to serve their own products in a more efficient way.
The dispenser not only allows for full customization of individual orders, but Sidework’s software automatically handles the calculations to ensure a perfect pour.
THE SOLUTION
Sidework partnered with the chain and tested several workflows. Together, we discovered that running all syrups and purees through the dispenser was the optimal, most efficient solution. Stress testing demonstrated that it was possible to serve up to 550 complex drinks per hour using Sidework.
RESULTS
Sidework increased throughput and overall efficiency by ~10%.
On average, beverages prepared with Sidework’s assistance were prepared 4 seconds faster than drinks made by hand.
Staff reported experiencing less mental stress due to the dispenser handling individual modifications and customizations.